Privacy policy

Personal Information Protection Policy

HI-LEX Corporation (“HI-LEX”) has the following personal information protection policy in place and endeavors to ensure appropriate protection and utilization of personal information.

  1. HI-LEX complies with laws and other norms related to appropriate protection and utilization of personal information.
  2. HI-LEX specifies the purpose of utilization of personal information and utilizes personal information within the scope of the purpose of utilization, except in cases specified by laws.
  3. HI-LEX obtains personal information through proper and lawful means.
  4. HI-LEX ensures appropriate security control to prevent leakage, loss, falsification, etc. of personal information. HI-LEX also offers education so that all executives and employees who handle personal information recognize the importance of protecting personal information and handle personal information appropriately. When HI-LEX entrusts personal information, it supervises trustees appropriately.
  5. HI-LEX does not provide personal information to a third party without obtaining the consent of the person in advance, except in cases specified by law.
  6. HI-LEX endeavors to continuously improve the management system and step up efforts related to protection of personal information.
  7. HI-LEX responds appropriately and promptly to requests for disclosure, correction, etc. of personal information as prescribed by laws.
  8. HI-LEX accepts comments and inquiries regarding the handling of personal information.

About “the procedures to request disclosure, etc. of personal information”

In accordance with Article 29 of the Act on the Protection of Personal Information (“the Act”), HI-LEX Corporation (“HI-LEX”) specifies the following method to accept requests pursuant to the provisions of Article 24, Paragraph 2 of the Act (notification of the purpose of utilization), Article 25, Paragraph 1 of the Act (disclosure), Article 26, Paragraph 1 of the Act (correction, etc.), and Article 27, Paragraphs 1 and 2 of the Act (discontinuance of utilization, etc.).

  1. Individuals who are entitled to follow the procedure to make requests
    ①Relevant persons
    ②Legal representatives of minors or adult wards
  2. How and where to make a request
    Make a request by mail to the following address.
1-12-28 Sakaemachi, Takarazuka City, Hyogo Prefecture 665-0845, Japan
Human Resources & General Affairs Group, HI-LEX Corporation
  1. Documents to be submitted when making a request: When making a request, download a request form of A. below, fill out the form and affix your signature and seal, enclose the document(s) of B. for identification confirmation, and mail the envelope.
    B．Documents for identification confirmation
    A photocopy of an official document with a facial photo, such as a driver’s license or passport: One copy
    * For official documents without a facial photo, such as a health insurance card and national pension book, a photocopy of two types of documents: One copy each (two copies in total)
  2. Documents to be submitted when a legal representative makes a request

    In the case of a legal representative of an adult ward

    A legal representative affixes his/her signature and seal on a request form specified by HI-LEX (3 A. above) on behalf of the person. Indicate that you are a legal representative.
    * Example of indication: (Name of the person) Guardian of the adult (Name of the representative) Registered seal

    A certificate of registered information regarding adult guardianship and a seal registration certificate

    Identification confirmation document(s) of the representative (document(s) of 3 B. above)
    Mail the documents of (1), (2), and (3).

  3. Fee and collection method: The fee is 1,000 yen (including consumption tax) per request. Enclose a fixed-amount postal money order certificate (teigaku kogawase shousho) worth 1,000 yen issued by Japan Post Bank with the request documents.
  4. Method of reply: The reply in writing will be sent to the requester’s address.
  5. Purpose of utilization of personal information obtained related to a request: The personal information obtained by HI-LEX based on a request will be handled within the scope necessary for the procedure, such as investigation for the procedure, identification confirmation of the person and the representative, and response to the request. The documents submitted by a requester are stored for two years after HI-LEX responds to a request. They are disposed of after the two-year period.

  6. Handling when HI-LEX does not accept requests or respond

    HI-LEX does not accept requests in the following cases. It contacts requesters and returns request documents.

    • When the identification of the person or representative cannot be confirmed
    • When the representative authority cannot be confirmed when a representative makes a request
    • When the request documents are incomplete
    • When the fee is not paid

    In the following cases, we do not respond to disclosure requests provided for in Article 25, Paragraph 1 of the Act. HI-LEX will notify requesters that information will not be disclosed together with a statement of the reasons.
    Note that the fee paid will not be refunded.

    • When the information items requested are not found in HI-LEX’s retained personal data
    • When a request is likely to harm the life, body, property, and other rights and interests of the person or third parties
    • When a request is likely to seriously impede the proper execution of HI-LEX’s business
    • When a request violates other laws
  7. Information desk: Regarding inquiries, consultations, etc. about the procedure to request disclosure, etc. or about personal information, contact the information desk below.
1-12-28 Sakaemachi, Takarazuka City, Hyogo Prefecture 665-0845, Japan
Human Resources & General Affairs Group, HI-LEX Corporation　Hirao or Konoike
TEL:0797-85-2500
Reception hours:9:00～17:00
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